Privacy and data protection policy of SOLUCIONES INFORMÁTICAS AMBIENTALES

Personal data processing

In compliance with current data protection regulations, please note that the data controller responsible for processing your data is SOLUCIONES INFORMÁTICAS AMBIENTALES, hereinafter SIAM. The purpose of said processing is the provision of the service requested by the user via our contact form, which requires you to tick the box indicating your acceptance of this policy. If you fail to do so, we will not have your explicit consent and we will not be able to respond to your request.

In order for SIAM to provide the services in question, the user must answer each and every one of the questions in the forms on our website. Likewise, the user must declare that they are of full legal age.

The processing of the requested personal data shall also have the purpose of processing the sending of commercial information related to products and services provided by SIAM now and in the future; this information includes advertising and promotional messages by post, fax, email or any other means. To undertake this processing, the user must tick the relevant box included in the form on the website.

Given the personal nature of the data provided, SIAM undertakes to process it with strict confidentiality and professional secrecy. For this purpose, the company has implemented the appropriate security measures according to the risk analysis undertaken.

Your data will not be transferred to third parties and there will be no international data transfers, unless under legal obligation or when solely and exclusively necessary to provide the requested service, in which case explicit consent shall be requested.

Rights

The data collected and processed shall be kept for a limited period of time, which is necessary to comply with the legal obligations imposed on SIAM by current regulations.

The user, as the data subject, may at all time exercise the following rights by writing to the address indicated in the Legal Notice:

• Right of access: the data subject may obtain from the controller confirmation as to whether or not their personal data is being processed, and, where that is the case, access to the personal data.
• Right to rectification: the data subject may obtain from the controller the rectification of inaccurate personal data.
• Right to erasure: the data subject may obtain from the controller the erasure of personal data.
• Right to object: the data subject may object to the controller processing their personal data.
• Right to restriction of processing: the data subject may obtain from the controller restriction of processing in specific cases.
• Right to portability: the data subject may request the controller to provide their personal data in a structured, commonly used and machine-readable format.

Further information about your rights on www.agpd.es.

Likewise, you have the right to lodge a complaint with the Spanish Data Protection Agency.

Cookies

The data that will be stored in each cookie is as follows: language, date and time of the last visit to the website; the design of content which the user chose on their first visit to our website; and security elements which help control access to restricted areas.

We use this website to study the preferences of our users (demographic characteristics, their traffic patterns and other general information to understand their behaviour and profiles). Tracking our users' preferences helps us to enhance our website and our services.

For this, we use Google Analytics (the Google tool for measuring website traffic), which may store cookies on your computer to help us collect information that will be used solely for statistical purposes and to study the behaviour of our website users. The information collected by the cookie (including the IP) is stored and transferred to Google servers in the United States. Google will use such data to compile your activity on our website and generate reports to identify your use of the website. Google may provide such information to third parties if required by current legislation. By accepting this policy, you agree to Google using the information collected via Google Analytics.

You may configure your browser to refuse the storage of cookies on your computer. Further information in our Cookies Policy.

Online selling

Chemeter is a software solution designed to generate and manage Safety Data Sheets (SDS) in compliance with chemical regulations.

Product prices are in US dollars.

Payments are processed via credit or debit card, with the following options accepted: Visa, MasterCard, American Express, and Japan Credit Bureau.

For any enquiries, please contact us via email: usa@siam-it.com

Cancellation policy for the licence: non-payment of the applicable fee shall lead to the termination of the user licence.

Full information on personal data processing

Data controller

Who is the data controller responsible for processing your data?

• - Identity: SOLUCIONES INFORMÁTICAS AMBIENTALES, S.L.
• - Postal address: Calle Ortega y Gasset Nº17 local 2ª, 26007 Logroño
• - Email: info@siam-it.com

Purpose of the processing

For what purpose do we process your personal data?

SIAM processes the information provided by data subjects for the following purposes:

• - Manage and administrate the contractual relationship with suppliers, customers and employees.
• - Send commercial information to data subjects about products and services which may be of interest.
• - Respond to questions and enquiries sent via the website.
• - Assess your application for a job vacancy for a job, if you have provided us with your CV.

For how long will we retain your data?

The personal data provided shall be retained:

• a) For the duration of the commercial relationship.
• b) Until erasure is requested by the data subject.
• c) Legally-required information must be retained for a specific time and shall not be erased until completion of the period indicated in the law.

Lawful basis of the processing

What is the lawful basis for the processing of your data?

The lawful basis for the processing of your data is as follows:

• - Execution of the contract if you are an employee, customer or supplier.
• - Consent of the data subject given on the website if you send a request or enquiry via our form.
• - Consent of the data subject having sent their CV.
• - Legitimate interest when sending advertising messages.

Recipients of the data provided

Who will your data be transferred to?

• a) The data shall be transferred by legal requirement to:
  • - Social security organisations (in the case of employees)
  • - Tax agency (in the case of employees, suppliers and customers)
  • - Other public authorities (in the case of employees, suppliers and customers)
  • - Insurance companies (in the case of employees)
• b) The data shall be transferred by contractual requirement to:
  • - Banks, building societies and cooperative banks
• c) The data (IMAGES) of EMPLOYEES / CUSTOMERS / EVENTS / TRAINING COURSES shall be transferred by explicit consent to:
  • - This website

* The transfers described in this section (c) entail an international transfer of data to the USA, whereby the data subject granted their consent

Rights of data subjects

What are your rights?

Anyone has the right to obtain confirmation as to whether THE COMPANY is processing personal data concerning them or not.

• Right of access: the data subject may obtain from the controller confirmation as to whether or not their personal data is being processed, and, where that is the case, access to the personal data.
• Right to rectification: the data subject may obtain from the controller the rectification of inaccurate personal data.
• Right to erasure: the data subject may obtain from the controller the erasure of personal data when, among other reasons, the data is longer necessary in relation to the purposes for which it was collected.
• Right to object: the data subject may object to the controller processing their personal data.
• Right to restriction of processing: the data subject may obtain from the controller restriction of processing in specific cases.
• Right to portability: the data subject may request the controller to provide their personal data in a structured, commonly used and machine-readable format.

How may these rights be exercised?

By writing to SOLUCIONES INFORMÁTICAS AMBIENTALES, S.L., Calle Ortega y Gasset 17, local 2, 26007 Logroño (Spain)

How may complaints be lodged?

If you believe that your rights have not been duly addressed, you may lodge a complaint to the Spanish Data Protection Agency, C/ Jorge Juan 6, 28001 Madrid (Spain).